PRIVACY POLICY
Effective Date: September 18, 2026
Last Updated: September 18, 2026
Zarr Enterprises Inc., doing business as The Well Renewal Lounge (“The Well,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, book or purchase services, apply for membership, attend an event, submit an employment application, or otherwise interact with The Well.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with us and may include:
Contact Information
Your name, mailing address, email address, telephone number, date of birth, emergency contact information, and communication preferences.
Account, Booking, and Membership Information
Information used to create or manage your account, schedule appointments, process membership enrollment, maintain service history, administer benefits, track credits, communicate about appointments, and provide customer support.
Transaction and Payment Information
Information concerning purchases, memberships, deposits, refunds, gift cards, and payment activity. Payments may be processed by third-party payment processors. We generally do not directly store complete credit- or debit-card numbers.
Wellness and Service Information
Information you voluntarily provide about your wellness goals, preferences, allergies, sensitivities, medications, injuries, pregnancy status, medical conditions, implanted devices, contraindications, previous treatments, or other information relevant to determining whether a service may be appropriate for you.
This information may be considered sensitive personal information under certain laws. We use it to provide services, support guest safety, personalize your experience, comply with professional requirements, and maintain appropriate business records. We do not use health or intake information for targeted advertising.
Communications
Information contained in emails, text messages, telephone calls, forms, surveys, reviews, social-media messages, and other communications you send to us.
Employment Information
If you apply for a position, we may collect your employment history, education, professional licenses, certifications, references, availability, résumé, interview information, and other application-related information.
Website and Device Information
When you visit our website, we or our service providers may automatically collect information such as:
Information From Other Sources
We may receive information from our scheduling and membership platform, payment processors, social-media platforms, advertising partners, referral sources, event partners, business partners, and publicly available sources.
We may use personal information to:
If you provide your email address, we may send service-related messages and, where permitted, promotional emails. You may unsubscribe from promotional emails by using the unsubscribe link included in the message. You may continue to receive non-promotional communications concerning appointments, purchases, memberships, safety, or your account.
If you opt in to text messages, we may send appointment reminders, account notifications, customer-service communications, and promotional messages consistent with your consent. Consent to receive marketing text messages is not a condition of purchasing goods or services. Message frequency may vary, and message and data rates may apply.
You may opt out of marketing texts by replying STOP. You may reply HELP for assistance. Opting out of marketing messages does not prevent us from sending messages that are necessary to complete a transaction or provide a requested service where legally permitted.
Our website may use cookies, pixels, tags, analytics tools, and similar technologies to:
Some technologies may be provided by third parties, such as website hosts, analytics providers, social-media platforms, or advertising partners.
You may be able to manage cookies through your browser settings or a cookie preference tool available on our website. Blocking certain cookies may affect website functionality.
We do not sell personal information for money. However, certain disclosures involving advertising cookies or pixels could be considered a “sale,” “sharing,” or use for targeted advertising under some state privacy laws. Where required, eligible consumers may request to opt out by contacting us using the information below or through any privacy-control tool made available on our website.
We may disclose personal information to:
Service Providers
Companies that help us operate our business, including providers of website hosting, appointment scheduling, membership management, payment processing, email and text communications, analytics, advertising, information technology, cloud storage, accounting, security, and customer support.
Professional Advisers
Attorneys, accountants, insurers, consultants, and other professional advisers when reasonably necessary.
Business and Event Partners
Partners involved in promotions, events, referral programs, or collaborations when you direct us to share information or when disclosure is reasonably necessary to administer the program.
Legal and Safety Recipients
Government agencies, regulators, law-enforcement authorities, courts, or other parties when we believe disclosure is required by law or reasonably necessary to protect safety, prevent fraud, enforce agreements, or protect legal rights.
Business Transactions
Potential or actual buyers, investors, lenders, advisers, or successors in connection with a merger, financing, reorganization, sale, transfer, or acquisition involving all or part of our business.
With Your Direction or Consent
We may disclose information for another purpose when you request, authorize, or consent to the disclosure.
We do not disclose wellness, intake, or health-related information to advertising partners for targeted advertising.
Our website may link to or integrate with third-party scheduling, membership, payment, financing, social-media, or other platforms. Information you provide directly to those platforms may be governed by their own privacy policies and terms.
We encourage you to review the privacy practices of any third-party service before submitting information. The Well is not responsible for the privacy or security practices of independently operated third parties.
We retain personal information for as long as reasonably necessary to:
Retention periods vary depending on the type of information, why it was collected, the sensitivity of the information, and applicable legal requirements. We may retain deidentified or aggregated information that no longer reasonably identifies an individual.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, transmission method, electronic system, or storage method is completely secure. We cannot guarantee absolute security.
Please do not send highly sensitive information through ordinary email, social-media messages, or website forms unless the form is specifically intended and secured for that purpose.
Depending on where you live and the law that applies, you may have the right to:
These rights may be subject to exceptions. For example, we may retain information needed to complete a transaction, maintain required business or service records, detect fraud, protect safety, resolve disputes, or comply with law.
To submit a privacy request, contact us using the information in the “Contact Us” section. Please include “Privacy Request” in the subject line and describe the request.
We may need to verify your identity before completing a request. If an authorized agent submits a request for you, we may ask for documentation confirming the agent’s authority and may contact you directly to verify the request.
If we deny your request and applicable law provides a right to appeal, you may submit an appeal by contacting us with “Privacy Appeal” in the subject line.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate authorization.
Information concerning a minor receiving an eligible service must be provided or authorized by a parent or legal guardian in accordance with our minors policy and applicable law.
If you believe a child under 13 has submitted personal information to us without proper authorization, please contact us so that we can review and, where appropriate, delete the information.
Our website may contain links to social-media platforms and third-party websites. Your interactions with those services are governed by their own privacy policies.
Information you post publicly on social media, reviews, comments, or other public forums may be visible and used by others. Please use care before publicly sharing personal or health-related information.
Some browsers offer “Do Not Track” settings. Because there is not a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track settings.
Where required by applicable law and supported by our systems, we will process recognized browser-based opt-out preference signals as requests to opt out of targeted advertising or qualifying data sales.
The Well is based in Tennessee, United States. If you access our website from outside the United States, your information may be processed and stored in the United States, where privacy laws may differ from those in your location.
We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations.
The revised policy will be posted on our website with an updated “Last Updated” date. Material changes may also be communicated through another reasonable method where required.
If you have questions about this Privacy Policy or would like to submit a privacy request, contact:
Zarr Enterprises Inc.
d/b/a The Well Renewal Lounge
6041 Rural Plains Circle #120
Franklin, Tennessee 37064
Email: sbernstein@thewellrenewallounge.com
Phone: 629-276-7826
Website: www.thewellrenewallounge.com
THE WELL RENEWAL LOUNGE
6041 Rural Plains Circle #120, Franklin, TN, USA
Copyright © 2026 THE WELL RENEWAL LOUNGE - All Rights Reserved.
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